Every channel, every rep, one conversation.
LinkedIn, WhatsApp and email replies land in a single inbox, threaded per lead and tied to the deal. Answer from one place and the CRM updates itself.
- 3 channels in one feed
- Every reply logged on the record
Inbox
The problem
Scattered conversations cost deals.
Multichannel outreach without a multichannel inbox just moves the mess around.
Five tabs, one prospect
The LinkedIn DM, the email thread and the WhatsApp chat live in three places. Nobody has the whole story.
Two reps, same lead
Without a shared view, the same prospect gets messaged twice, by two people, with two different pitches.
The CRM is always behind
What actually happened lives in someone’s inbox. The record says “no activity” while the deal moves without you.
01One thread
The whole relationship, in the order it happened
A connection request in March, an email in April, a WhatsApp confirmation last Tuesday. One thread, one timeline, so you open a conversation already knowing everything that led to it.
- Cross-channel threading per lead
- Search and filter by channel, tag or stage
- Saved views for the queues you work daily
02Reply anywhere
Answer on their channel without leaving Vetta
Reply where they wrote, or switch channels when it makes sense. Vetta sends through the right account and drafts a suggested answer from the full deal context so you start from something, not a blank box.
- Send on LinkedIn, WhatsApp or email
- AI drafts from full deal history
- Attachments and booking links inline
03Team view
Shared history, so nobody messages twice
Assign threads, leave internal notes, and see at a glance who already replied. New reps read the relationship instead of asking a colleague what happened last quarter.
- Thread assignment and ownership
- Internal notes the lead never sees
- Role-based visibility across the team
04CRM native
The record updates itself
Every message in and out is attached to the contact and the deal, tagged with its channel. Stages move, activity fills in, and your pipeline reflects what is actually happening without anyone logging it.
- Automatic activity logging per record
- Channel attribution on every message
- Signals and attachments kept together
- 3
- channels unified into one feed
- 1
- thread per lead, however they reply
- 100%
- of replies logged to the CRM automatically
On the route
Unified Inbox is the reach out stop. Every lead climbs on from here.
Questions
Unified inbox, explained
Which channels land in the unified inbox?
Email from your synced Gmail or Outlook mailboxes, LinkedIn messages, and WhatsApp conversations from your connected social accounts. Everything from one lead is threaded into a single conversation.
Can I reply from the inbox itself?
Yes. Reply on whichever channel the lead used, or switch channels mid-conversation. Vetta delivers through the right account, and the whole exchange stays in the same thread.
What if several mailboxes are connected?
Conversations from all your synced mailboxes appear in one place, and each thread shows which address the lead replied to, so your answer goes back out from the right one. The plan includes 5 mailbox syncs, plus one more per extra user.
Does the whole team see the same inbox?
Yes, with role-based visibility. Assign threads to owners, leave internal notes, and see who already replied. Everyone works from the same history instead of forwarding screenshots.
Does replying update the CRM?
Automatically. Every message in or out is logged on the contact and deal, along with the channel it came from, so the record is current without anyone typing a summary.
Unified Inbox
Stop hunting for the thread. It is already open.
Every channel in one feed, every reply on the deal, for the whole team.
7-day free trial · 3 channels in one inbox · Cancel anytime